Category Archives: Risk

Accidents, Errors and Swiss Cheese

On Saturday, Asiana Airlines flight 214, a Boeing 777, crashed upon landing at San Francisco Airport. Through a combination of luck and robust aircraft design, only 2 people were killed; a surprising outcome given the photos of the wreckage…. Read more

Posted in Complexity, General Management, Organization, Risk | Comments Off on Accidents, Errors and Swiss Cheese

“If I Can Imagine It, It Must Be Likely” – The Availability Heurisitic

We live in a world filled with news stories about frightening tragedies and potential risks. In just the past six months, we had a horrifying school shooting and a sickening bombing at a marathon. We’ve been threatened by a rogue regime with nuclear… Read more

Posted in Business Continuity, Cognitive Bias, Probability/Statistics, Psychology, Risk | Comments Off on “If I Can Imagine It, It Must Be Likely” – The Availability Heurisitic

The Boston Marathon Tragedy – Standing Strong In The Face of Terrorism

The barrage of tragic images continues to haunt us. The horrible pictures and video show people’s lives painfully altered in a split second. The sickening accounts pour forward from eyewitnesses and trauma surgeons. The stark and depressing shots of… Read more

Posted in History, Personal Growth, Probability/Statistics, Psychology, Risk | 17 Comments

That’s Just Not Normal – Power Laws

Most people are familiar with the idea of a bell curve. This statistical concept describes a distribution of outcomes of commonly observed processes and natural phenomena. A classic example of this idea is seen in the normal distribution of the… Read more

Posted in History of Science, Probability/Statistics, Risk | 1 Comment

Microsoft Azure, SSL and Operational Maturity

This past week, Microsoft made the stunning admission that its Azure cloud service¬†experienced¬†a significant outage due to the failure to renew an expiring SSL certificate. On the heels of previous Azure outages, and additional outages at rival… Read more

Posted in General Management, Process Improvment, Risk | Comments Off on Microsoft Azure, SSL and Operational Maturity