Tag Archives: Psychology

Human Nature – Friend and Enemy of Process Improvement

Human beings are a fantastic lot, evolved to a separate plane from the remaining animal kingdom.  We are inspired to be creative, enjoy solving complex problems and constantly seek to better our lot.  As best we know, no other species has the… Read more

Posted in General Management, History, Process Improvment, Psychology | Tagged , , , | 11 Comments

Two Types of Thinking

The Nobel Prize winning psychologist, Danny Kahneman, has just released an excellent book entitled Thinking, Fast and Slow. Kahneman is the grandfather of the cognitive science revolution, with significant contributions dating back to the early… Read more

Posted in Cognitive Bias, Probability/Statistics, Psychology, Risk | Tagged , , , , | Comments Off on Two Types of Thinking

Jumping To Conclusions – Base Rate Neglect

In his bestselling book Blink, Malcolm Gladwell describes the power of rapid, instinctive thinking.  He explains how medical doctors, counterintuitively, can make improved diagnoses with less information and analysis.  While there may be instances… Read more

Posted in Cognitive Bias, Probability/Statistics, Psychology, Risk | Tagged , , , , | Comments Off on Jumping To Conclusions – Base Rate Neglect

Hail to the Chief! – Leadership Attribution Bias

The American football season has kicked off, the Presidential race for 2012 is in motion, and corporate earnings season is right around the corner.  What do these three disparate events have in common?  They all lead to the human propensity to… Read more

Posted in Cognitive Bias, Complexity, General Management, Organization, Psychology | Tagged , , , | 12 Comments

The Right Level of Stimulus – Yerkes-Dodson Law

After the bleak time we had in the financial markets last week, I thought I’d switch gears and blog about a psychological concept.  The “Stimulus” in the title of this post refers to emotional and not fiscal stimulus.  The Yerkes-Dodson Law is a… Read more

Posted in Future of Work, General Management, Psychology | Tagged , , | Comments Off on The Right Level of Stimulus – Yerkes-Dodson Law